Contact information
Effective Date: 01 November 2025
Last Updated: 01 November 2025
The information contained on Twone.in and all associated subpages, product listings, promotional materials, and communication channels is provided for general informational purposes only. While Twone makes every effort to ensure that all content, images, product descriptions, pricing, and information displayed on the website are accurate and up to date, we do not make any representation or warranty of any kind—express or implied—regarding the completeness, accuracy, reliability, suitability, or availability of any information appearing on the platform. Your use of the website and reliance on any material displayed on it is entirely at your own risk.
Twone does not guarantee that the colours, textures, fabric appearance, print placements, or finishes of products viewed on digital screens will match perfectly with the physical product delivered. Differences may occur due to device screen variations, photography lighting, editing, printing processes, and textile production methods. These natural deviations are normal and do not constitute product defects. Customers are encouraged to review size charts, product specifications, and care instructions thoroughly before placing an order.
All products listed on Twone.in are subject to availability. Twone reserves the right to modify, discontinue, or update any product, price, offer, or content at any time without prior notice. Any reliance you place on such information is therefore strictly at your own discretion. Twone shall not be liable for any loss, inconvenience, dissatisfaction, or damages arising from an item being out of stock, unavailable, or inaccurately represented due to system errors or technical delays.
Twone.in may occasionally contain typographical mistakes, technical inaccuracies, data omissions, or outdated product details. While we strive to correct such errors promptly, Twone is under no obligation to update the website at all times. The presence of such inaccuracies does not give rise to any claim, refund, or legal remedy against Twone. Customers acknowledge that they rely on website information with full understanding of these limitations.
Twone relies on third-party courier and logistics partners to deliver products safely across India. We do not take responsibility for delays, mishandling, misrouting, damage, theft, or loss that may occur while the parcel is in transit. Any delivery timelines provided on the website or communicated through email, SMS, or WhatsApp are merely estimates and not guaranteed commitments. External circumstances such as weather conditions, strikes, courier backlogs, and operational delays may affect delivery speed, and Twone shall not be held liable for any consequences arising from such delays.
The content, services, and website may experience temporary interruptions due to technical issues, maintenance, upgrades, or factors beyond our control. Twone does not guarantee that the website will operate continuously, error-free, or without interruptions. We are not responsible for any inconvenience, loss of data, or system issues resulting from downtime, update cycles, or server-related disruptions.
Twone is not responsible for the actions, performance, reliability, or policies of external websites linked through our platform. Any external links are provided purely for user convenience and do not signify endorsement or responsibility. When users choose to access third-party sites, they do so entirely at their own risk and are encouraged to review the respective sites’ terms and privacy policies.
Customers are solely responsible for ensuring the accuracy of the details provided during checkout, including name, address, mobile number, and email ID. Twone shall not be held accountable for delivery issues, lost parcels, failed communication, or delays arising due to incorrect or incomplete information provided by the customer.
All products sold on Twone.in are intended only for personal use. Twone is not responsible for the consequences of misuse, improper handling, or neglect of product care instructions. Customers must follow all recommended washing, drying, and care guidelines to maintain the longevity and performance of the items they purchase.
To the fullest extent permitted by law, Twone disclaims any liability for direct, indirect, incidental, consequential, or punitive damages arising from the use of our website, reliance on website content, product dissatisfaction, delivery delays, courier issues, or any other circumstances beyond our reasonable control. This includes damages for loss of data, income, goodwill, or business opportunities. Your sole remedy in case of dissatisfaction with any aspect of Twone.in is to discontinue the use of the platform.
By accessing Twone.in, you acknowledge that this Disclaimer forms an essential part of the Terms & Conditions governing the use of the website. If you disagree with any aspect of this Disclaimer, your only course of action is to refrain from using the website or placing orders through our platform.
Contact Information
For any clarification regarding this Disclaimer or for assistance related to your order, you may contact us at:
Twone
Plot No.40, Venuwan Housing Society
Near Friends Colony, Katol Road
Nagpur, Maharashtra – 440013
Phone: +91 87937 06769
Email: contact@twone.in
Website: www.twone.in